FAQ

Is Quill a boy or girl?

  • Quill is a girl.

Is Moss localized?

  • Yes. English, French, German, Chinese (Simplified and Traditional) and Japanese versions will have voice over, text and UI translations. We'll also have Korean, Spanish and Italian text translations. 

Where can I get the iOS Moss Sticker Pack featuring Quill?

How can I get the Moss Soundtrack for free?

  • Steam: Gamers will find the soundtrack in the DLC section of Moss as part of the game update hitting August 3, 2018. Players have until August 17, 2018 to download the MP3 files before the soundtrack is removed from the DLC section of the game.
  • PlayStation®VR: Gamers can go to the Moss Soundtrack page in the PlayStation®Store and are eligible to purchase the soundtrack free of charge through August 17, 2018.
  • HTC Vive: HTC will send gamers an email with a code allowing them to redeem and download the soundtrack from Bandcamp after August 17, 2018.
  • Oculus Rift, Amazon, GameStop and Physical Edition: Polyarc will send gamers a code allowing them to redeem and download the soundtrack from Bandcamp after August 17, 2018. Gamers need to send soundtrack@polyarcgames.com proof of purchase by August 18, 2018 to be eligible.

Do you need PSVR to play Moss?

  • Yes.

How do I get the exclusive Moss themed PlayStation Theme and PlayStation Avatar?

  • You would have had to pre-order Moss through the PSN Store. 

PSVR tracking issues.

  • Check to make sure your PSVR is set up correctly and that you are positioned in full view of the camera.
  • Take a look at the Moss Troubleshooting Guide.
  • Here's a link to Sony's PSVR set up tips.  

Where can I go to get support?

  • The Polyarc team will be monitoring the r/MossGame subreddit page on Reddit throughout launch. You can also hit us up at @polyarcgames on Twitter.  

What are Moss Terms of Use?

  • Check out the Terms of Use here.